Terms and Conditions
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ARTICLE 1: THE PRODUCTS
For the sake of constant improvement of our products, our company reserves the right to modify the characteristics of our materials without notice. The indications for use are only recommendations, their adaptation to each particular case processing is left to the discretion of the user.

ARTICLE 2: PRICE
Prices are charged in Euros on the basis of rates in effect at the time of the order, subject to possible entry errors or modifications. They are succeptibles to change without notice based on new economic conditions. Prices quoted for each product are expressed in Euros and excluding shipping costs. The customer agrees to pay the current selling price at the time of order entry.

ARTICLE 3: SCOPE
These general conditions of sale are obligatorily handed over or communicated to any buyer for order, which implies full and unreserved said conditions, to the exclusion of all other documents issued by the seller, they did that 'indicative. The Purchase Order is therefore a firm and final. Any payment made by the client and specifically has the character of a deposit.

ARTICLE 4: DELIVERY PERIOD
Seller agrees to comply with the delivery time indicated on the front of the order form. If the total amount of the order exceeds the threshold set by decree, the front range in dates is the date by which the seller agrees to deliver or perform the promised service. The buyer is also required by the delivery date. If, after provision of the goods, the buyer pushes the date of delivery, the goods shall be deemed delivered on the date of availability, resulting in appropriate funding in case of credit sales.

Pursuant to Article L 121.20.3 of the Consumer Code, the goods ordered will be delivered within a maximum of thirty days from the date when the Buyer has registered his order, subject to full payment prix.Faute delivery to the expiry of this period, the Buyer will have the opportunity to cancel the order. The amounts paid by the Buyer will be refunded without delay, to the exclusion of any other indemnisation.En case of late delivery in relation to the initial date, Buyer shall report in writing (mail, fax, email) to DiproClean to improve the quality of service that can be offered and allow it to DiproClean to conduct a survey of transporteur.Si the ordered product is not found at the end of this within 21 days investigation, DiproClean will, at its expense to a new shipment of products ordered by the Buyer.

ARTICLE 5: CANCELLATION OF ORDER
In case of cancellation of the order by the buyer (by check or bank transfer), it is recommended to prevent the seller quickly.

ARTICLE 6: DELIVERY
DiproClean is committed to make every effort to ship the order within the shortest time, and upon receipt of the order. The buyer therefore agrees to accept all risks, including those related to transportation, apart from the case of transport by the seller or one of his representatives.

Beware, if you entrust the receipt of the product to a third party (your building concierge, hostess of the workplace, ...) it receives the package on your behalf and for your compte.Il is liable as , so you must ask him to be vigilant about monitoring precautions and remind him to bring the thing received the same care as if it were personally recipient.

It is for the buyer to make, if any, the usual caveats before taking delivery. In the absence of instructions from the buyer for shipping, the seller reserves the right to best bring the goods without the possibility thereby incurring any liability. If unable to transport the goods ordered inside the residence of the purchaser due to inadequate means of access to the said premises or due to smallness of these, the seller will in no case be held responsible, unless it was expressly informed when ordering.

ARTICLE 7: LOSS AND THEFT

In case of loss or theft of the parcel or part of the shipped goods, the purchaser must provide proof of a complaint filed with the police, to prover his good faith to order a replacement or refund.

ARTICLE 8: PAYMENT AND COMMANDE

All command must be validated by the online store before shipping and will be paid by check or by credit card with PAYPAL.

The payment is made as provided in the order. Any purchase is in principle payable in cash and without discount when ordering. Payment is either: 1 - By check: the odre of DIPROCLEAN2 - By bank transfer: Bank Postale3 - By credit card: with the Postal Bank or Paypal (Visa, MasterCard and other credit cards)

4 - With your Paypal account or Moneybookers4 - By credit card by office phone: Envoyez your payment by mail to the address below with details of your order.

DIPROCLEAN Eurl
22 Route de Pitoys

ZA du Maignon

64600 ANGLET - France
Tel : 05.59.45.57.06

DRAGUIGNAN Registry of Commerce 51947833300015 APE: 4789 CEURL capital of € 4,000
Customer service from France: Phone:

 

ARTICLE 9: DISPONIBILITE

The product offers are valid while stocks last.

 

ARTICLE 10: RECLAMATION

Lors delivery, the buyer is obliged to check the goods. All reservations he intends to do about the state of the delivered goods must be mentioned on the delivery note (non-conformity of the goods delivered with those ordered, manufacturing defects, transport damage, etc.). Failing to mention on the delivery note, no claim will be accepted after receipt of the goods, except in case of defect.

ARTICLE 11: WARRANTY
Your invoice serves as guarantee, you must attach at a possible return of the object.
In accordance with Article 1641 of the Civil Code, the seller guarantees the buyer, in any event, all consequences of hidden defects and defects that are likely to reveal the goods sold, provided that the latter it are reported as they arise. All aesthetic or functional damage resulting from defects or hidden defects that would appear to the use which the buyer could not have known at delivery are covered under warranty, without restriction or reservation. However, the warranty does not cover damage from wear or foreign causes to intrinsic qualities of the goods, such as those resulting from abnormal use (load, humidity or excessive heat, etc.), a failure following an opening of the electrical equipment (Spot and Flood LED bulb various products) or because of the buyer (transport, handling, assembly, when they were carried out by the customer or a third party, etc. ).

In any event, the purchaser must provide proof of the existence of a hidden defect on the day of delivery. In the event of immobilisation of the guaranteed period of at least 7 days, downtime will be added to that of the security initially planned.

Buyer pays return shipping.

For all return items, we will ask you to join the most accurate description of the problem as possible. The products must come back in their original packaging will void the warranty. It will not be repaid and the proceeds will be returned at your expense.

In case of refusal of the order without cause or return when offered port, we will deduct a fee of € 7 VAT on the total amount of the reimbursement of the order.

If DiproClean reimburse transport costs due to an error on its part, the amount will be calculated on the fee schedule in force in Colissimo without signature.


Any failure unrecognized by our technician will eventually lead to billing labor following a half hourly rate. If the exchange or repair of the property would be impossible, a refund in the form of having into account the discount on the device (appliance) will be issued to you.

ARTICLE 12: RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract without giving any reason within a period of fourteen days. The withdrawal period ends fourteen days after the day on your own, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

In order for the withdrawal period is met, you only need to send your communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.

Exercise of the right of withdrawal: To exercise the right of withdrawal, you must notify your decision to withdraw from this contract through an unequivocal statement (eg letter sent by mail, fax or e-mail) mail to the address

A rural DIPROCLEAN632 Chemin du Petit Plan
83560 RIANS
Tel: info@diproclean.com

You can use the model withdrawal form, but it is not mandatory.

Withdrawal form

Free on Paper:
I hereby notify you my withdrawal from the contract for the sale of the property below:

- Ordered on (*) / received (*) - Name of the client-Address (of) consumer (s) - Customer Signature (in case of notification of this form on plain paper) - Date

In order for the withdrawal period is met, you only need to send your communication concerning the exercise of the right of withdrawal before the expiry of rétractation.Vous will have to bear the direct cost of returning the goods.

Consequences of the right is to return the rétractationVous (s) products to: DIPROCLEAN632 A rural Chemin du Petit Plan83560 RIANS

You will need to return or make good, DiproClean -. Ch 632A rural Petit Plan 83560 Rians, without undue delay and in any event, not later than fourteen days after you have communicated us your withdrawal from this contract decision .This deadline is met if you send back the goods before the expiration of the fourteen day period. If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (with the exception of additional costs arising from the fact that you have chosen, if necessary, a fashion delivery other than the least expensive delivery mode standard proposed by us) without undue delay and in any event, not later than fourteen days from the day we are informed of your cancellation of this decision to proceed contrat.Nous reimbursement using the same means of payment as you used for the initial transaction, unless you expressly agree to a different medium, in any event, such reimbursement does not incur any fees you.We can differ reimbursement until we have received the goods or until you have provided evidence of shipment of the product, whichever is the earliest of these faits.Votre responsibility is taken at the respect of the depreciation of property resulting from the handling other than what is necessary to establish the nature, characteristics and the functioning of this property.

Exception to right to rétractationL'exercice the right of withdrawal is excluded for lescontrats: - to contracts for the supply of goods which were unsealed by the consumer after delivery and can not be returned for hygiene or protection reasons health (eg water filters, cartridges).

ARTICLE 13: CONFIDENTIALITY

All the data you entrust to us are able to process your orders. Under Law No. 78-17 Art 34 of 6 January 1978 relating to computers, files and liberties (CNIL), you have near the customer service DiproClean a right to access, review, modify, correct and delete the data you have provided, which can be exercised by sending a letter to our head office.

ARTICLE 14: LITIGATION
DiproClean can not be held liable for breach of contract in case of force majeure, including, in case of natural disasters, war, strike, flood, fire ... All disputes concerning the sale (price, CGV, product .. .) will be subject to French law before the court in Toulon.


ARTICLE 15: RIGHT RETRACTACTION
You have the right to withdraw from this contract without giving any reason within a period of fourteen days. The withdrawal period ends fourteen days after the day on your own, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.


ARTICLE 16: EXERCISE OF THE RIGHT OF WITHDRAWAL
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by an unequivocal statement (eg letter sent by mail, fax or email) by mail to the address


DiproClean
A rural 632 Chemin du Petit Plan
83560 RIANS
Tel:
or by email at info@diproclean.com.

You can use the model withdrawal form, but it is not mandatory.

ARTICLE 17: CONSEQUENCES OF THE RIGHT OF WITHDRAWAL
You will need to return or make good, DiproClean, 632 A Ch. Petit Rural Plan 83560 Rians, France, without undue delay and in any event, not later than fourteen days after you have given us your withdrawal decision of this contract.

ARTICLE 18: COPYRIGHT AND REPRODUCTION
The entire site is covered by French and international legislation on copyright and intellectual property. All reproduction rights are reserved, including illustrations and photographs. Reproduction of all or part of this site on any medium is strictly prohibited without express permission from the editor. Any unauthorized reproduction is prohibited and will be punished under the crime of counterfeiting.

The language proposed for concluding the contract is French.

 

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