SECTION 1 : PRODUCTS
For the sake of continuous improvement of our product, our company reserves the right to modify the characteristics of our materials without notice. The indications for use are only recommendations, adapting them to each individual case treatment is at the discretion of the user.

ARTICLE 2 : PRICE
Prices are charged in Euros on the basis of the rates in effect at time of order, subject to possible data entry errors or changes. They are succeptibles to change without notice according to new economic conditions. The prices for each product are in Euros excluding VAT and delivery charges. The customer agrees to pay the purchase price in effect at time of order entry. The settlement of the order is payable in advance in one payment when sending to DIPROCLEAN purchase order, except against payment refund.

ARTICLE 3 : SCOPE
These general conditions of sale are necessarily delivered or sent to any buyer for ordering, which implies's full and unreserved those conditions, to the exclusion of all other documents issued by the seller, they did that an indicative value. This order has a firm and definitive. Any payments so made by the customer specifically the character of a deposit.

ARTICLE 4 : DELIVERY
The seller undertakes to respect the period of delivery indicated on the front of the purchase order. If the total amount of the order exceeds the threshold set by decree, the date shown on the front is the date by which the seller agrees to deliver or perform the promised service. In this case, if the delivery or implementation of the promised service exceeds 7 days, the buyer is entitled, within 60 days from the date of delivery or performance indicated, proceed by letter mail with return receipt to cancel the order. The sums so paid as a deposit will then be returned to the client, without duplication, with possible application of provisions of the Act of December 5, 1951. The above provisions are not applicable in cases of force majeure. The buyer is also required by the delivery date. If, after the provision of goods, the buyer pushes the date of delivery, the goods shall be deemed delivered on the date of availability, resulting in the appropriate financing for a sale on credit.

SECTION 5 : CANCELLATION OF THE ORDER
No cancellation, total or partial final order can not be accepted unless agreed in writing by the seller.

ARTICLE 6 : DELIVERY
DIPROCLEAN committed to making every effort to deliver the order within the shortest time (48 H, 72 H), and the receipt of purchase order. The delivery times indicated on the order are only indicative and the delays do not owe the buyer to cancel the sale, to refuse the goods or claim damages. It is expressly agreed that the transfer of ownership of the goods ordered become effective right out of our stores. The Purchaser accordingly agrees to accept all risks, including those relating to transport, except the hypothesis of transport by the seller or any of its agents. It is the responsibility of the buyer to make, if any, the usual reservations before taking delivery. In the absence of instructions from the buyer for shipment, the seller reserves the right to deliver the best merchandise, without being able thereby incurring any liability. If unable to deliver the ordered goods within the home buyer because of inadequate means of access to those premises or by reason of smallness of these, the seller shall in no circumstances be held liable, unless specifically advised when ordering.

ARTICLE 7 : SHIPPING
DIPROCLEAN book by mail Colissimo for Metropolitan France with a package of 7 €.
For shipments in Europe and other countries a package is assigned according to the amount of the order.

ARTICLE 8 : PAYMENT AND ORDER
All orders must be validated by the shop before shipping and will be paid by check or credit card with PAYPAL, cons-refund.

Payment is made as provided in the order. Any purchase is normally payable in cash and without discount when ordering. Payment is either:
1 - By check to odre of DIPROCLEAN
2 - By bank transfer: Banque Postale
3 - By credit card: with the Postal Bank or PayPal
4 - By credit card by phone at office: 04.94.80.65.90
Send your payment by mail to the address below with details of your order.

DIPROCLEAN

FORESTIER Mr Jean - Pierre
Domaine de la Chotte
83,560 RIANS - France
Tel: +33 (0) 494.80.65.90 - 06.12.57.25.03
Fax: +33 (0) 483.43.03.74 

RCS DRAGUIGNAN 51947833300015 APE: 4778 C
EURL au capital de 4000 €

ARTICLE 9 : COMPLAINT
Upon delivery, the buyer must inspect the goods. All reservations it intends to do about the condition of the goods delivered must be stated on the delivery (non-conformity of the delivered goods with the ordered one, manufacturing defects, damage to transport, etc..). Failing to mention the delivery, no claims will be accepted after receipt of the goods, except in cases of latent defect.

ARTICLE 10 : WARRANTY
In accordance with articles 1641 and following of the Civil Code, the seller guarantees the buyer, in any event, all the harmful consequences of faults and defects that are likely to reveal the goods sold, subject to which the latter are reported as they arise. All aesthetic or functional damage resulting from faults or defects that appear to use and which the buyer would have known during delivery are covered under warranty, without limitation or qualification. However, the warranty does not cover any damage from wear and tear or from causes unrelated to the intrinsic qualities of the goods, such as those resulting from abnormal use (load, moisture or excessive heat, etc..) Or because of Buyer (transport, handling, assembly, when they were made by the buyer or third, etc..). In any event, the buyer must provide proof of the existence of hidden defects on the day of delivery. In case of detention of the property secured by a period of at least 7 days, the downtime will be added to the warranty originally planned.
For return of pieces, we will ask you to please attach a description as precise as possible to the problem. The products must come back to us in their original packaging or you will void the warranty. Any failure unrecognized by our technician will possibly result in billing of labor after a half hour package.

ARTICLE 11 : CONFIDENTIALITY
All the data you entrust to us are able to process your orders. Under Law No. 78-17 of January 6, 1978 relating to data, files and freedoms you have with the customer service DIPROCLEAN a right to access, review, correct, correct and delete data you have provided.

ARTICLE 12 : DISPUTES
DIPROCLEAN can not be held liable for breach of contract in case of force majeure, including, in cases of natural disasters, war, strike, flood, fire ... Any dispute relating to the sale (price, GCS, product .. .) will be subject to French law before the court of Toulon.

ARTICLE 13 : RETURN OF THE GOODS
No merchandise may be returned to the vendor without the express consent and instructions for forwarding.

ARTICLE 14 : TIME OF RETURN
THE CODE OF THE CONSUMER - Article L121-20 through Ordinance No. 2001-741 of August 23, 2001 said :

The consumer has a period of seven calendar days to exercise its right of withdrawal without having to give any reasons or incurring penalties, except, if necessary, return costs. The period referred to short receipt for the goods or the acceptance of the offer for services. When the information specified in Article L. 121-19 have not been filed, the deadline for exercising the right of withdrawal is increased to three months. However, when providing such information comes within three months from receipt of goods or the acceptance of the offer, it puts the period of seven days mentioned in the first paragraph. When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it was extended until the next business day.
After checking that and not opening the original packaging we will refund, within 30 days after receipt of the goods the full amount of the returned items. Any product incomplete, defaced, damaged or whose original packaging has been damaged, will not be refunded or exchanged.